Web & Writing Work
Over the last 20 years, I have worked on all aspects of website content production. I am available for projects of any size within any sector.
Writing Work
Web & Writing Consulting Projects
Marshall B Ketchum University, Fullerton, CA
(Sept/Dec 2015)
- Reviewed existing website for UX redesign
- Designed internal staff questionnaire on website performance
- Interviewed groups on campus and created reports
- Reviewed peer websites for information architecture (IA) treatments
- Wrote “Recommendations” report for website improvements
- Created new IA for website
Dartmouth College: Admissions & Financial Aid Offices
(Nov 2013 to Jun 2015)
- Managed content for redesigns of Admissions and Financial Aid sites
- Wrote, copyedited, and proofed content
- Developed messages for homepages and subpages
- Trained staff in use of Drupal CMS
- Updated visitor and guidance counselor print pieces
- Wrote marketing emails and newsletters
- Assisted with social media content and blogging site
- Project managed video production and publishing online
Child Care Center in Norwich, Norwich, VT
(Oct/Nov 2013)
- WordPress site selection and set-up
- Content migration with new architecture, editing, and new writing
- Photography
- Image manipulation and selection
- Training in use of WordPress
Alice Peck Day Memorial Hospital, Lebanon, NH
- Feature-length press releases
- Interviewing, event coverage
- Medical procedure research
Alice Peck Day Memorial Hospital, Lebanon, NH
- Strategic review of soon-to-be launched site: content, navigation, images, look/feel
- Web writing and content research
- Content input and copy editing of text
- Adding images and resizing/optimizing as needed
- Testing, usability
- Designed and built website
- Created copy and navigation for site
- Trained staff to use CMS
- Ongoing maintenance
Special Machine Media, Germany
- Website copyediting/writing
- Usability recommendations
- Style guide development
Dartmouth Hitchcock Medical Center, Lebanon, NH
- Website content development
- Online research
- Medical teams liaison (needs analysis, scope, goal, content, communication)
Web Content & Management Work as an Employee (1996-2006)
- Dartmouth Hitchcock Medical Center, Lebanon, NH (April 2005 – June 2006)
Website Content Manager - Tuck School of Business at Dartmouth, Hanover, NH (September 2002 – March 2005)
Web Content Developer - eToys, London, UK & eToys, Germany (January 2000 ¬ January 2001)
European Copy Manager - Traveltales.com, San Francisco, CA (September 1996 – August 1997)
Website Content Manager
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